You may place your order through our official website (www.pursefaves.com) or via Instagram (@pursefaves).

Ordering via Website

• Browse and select your desired purse
• Click “Add to Cart”
• Add your Instagram username in the Order Notes / Special Instructions
• Proceed to Checkout
• Enter your contact and shipping details
• Select your preferred payment method (PayPal, bank/e-payment transfer, or 1-month layaway)
• Complete your order request
  

Ordering via Instagram

• Send us a message on @pursefaves
• Provide your complete name, contact number, shipping address, and payment method
• Include the item name or photo
• A sample order form is provided in the last photo of each listing for your reference

Once submitted, we will reach out within 24 hours to confirm your order and send your invoice with payment instructions.

Important Notes

• All items are sold on a first-to-pay basis. The item will be awarded to the client who completes payment first, whether the order was placed via Instagram or our website
• Please provide your email address and Instagram username for coordination
• Payment must be completed within 24 hours of receiving the invoice
• Unpaid orders will be cancelled and offered to the next buyer

At Purse Faves, your satisfaction and trust are our highest priorities. Every purse undergoes a rigorous three-step authentication process before reaching you.

All of our items are 100% authentic. Our bags are primarily sourced from reputable auction houses and trusted vintage shops worldwide, mainly in Japan and Korea, where they undergo meticulous authentication. Each item is also verified digitally through trusted resale platforms. In addition, every purse is carefully inspected in-house for both authenticity and condition, leveraging our experience and specialized training in handling luxury handbags.

For clients who prefer written assurance, we provide Certificates of Authenticity (COA) through technology-driven platforms or trusted third-party partners such as AuthenticDetective, B101revue, LegitGrails, or Entrupy. For high-value items, this service is often complimentary or available for a minimal fee starting at $12.

Every order includes a money-back guarantee. In the rare event an item is proven inauthentic, whether it bypassed our authentication process or is confirmed by a trusted authenticator, you will receive a full refund of 100% of your payment. ♡⃰

All items at Purse Faves are pre-loved (secondhand) pieces. Each purse carries its own unique history, which may be reflected in subtle signs of use or age. Choosing pre-loved items allows these beautiful pieces to continue their story while also supporting a more sustainable and eco-friendly way of shopping.

To help you understand exactly what to expect, every listing includes detailed descriptions and high-quality photos. Each item is carefully inspected, and any notable flaws or signs of wear are clearly disclosed in the description. The photos are provided to give you a transparent and accurate view of the item’s condition. Because the listing serves as your primary reference, we kindly encourage you to review the full description and all images carefully before purchasing.

Please note that orders cannot be cancelled or modified once they have been placed, so taking a moment to review the details beforehand is important.

Our purses vary in condition, ranging from heavily used to excellent. Regardless of condition, we only offer items that remain durable, usable, and worthy of a second life with their next owner.

Purses estimated to be 15 years or older will be clearly labeled as Vintage in the listing.

To make the condition of each item easy to understand, we use the following grading system:

• Rank A (Excellent / Like New)
  The item shows little to no visible signs of use. Both the interior and exterior are very clean, with no noticeable flaws, damage, or alterations. Structure is fully intact. Some pieces may include original accessories such as the dust bag, box, tags, or authenticity card.
  
• Rank AB+ (Very Good Condition)
  The item shows light signs of use but remains very well maintained. Minor surface marks or light wear may be present but are minimal and do not affect the overall appearance. The structure remains strong and the bag is still highly presentable.
  
• Rank AB- (Good Condition)
  The item shows moderate signs of use that are visible but still acceptable for everyday use. Examples may include noticeable scuffs, fading, minor staining, or hardware oxidation. The bag remains functional and structurally sound.
  
• Rank B (Fair Condition / Heavily Used)
  The item shows significant signs of previous use. Visible wear, cosmetic flaws, or aging may be present. These pieces have been well loved but remain functional and are priced accordingly for customers seeking value.

Some items may also include their original accessories, such as dust bags, boxes, tags, or authenticity cards. Any included accessories will always be clearly stated in the item description.

If you have any questions about a specific purse, including its condition, color, size, or details, please feel free to contact us through the Contact Us page on our website. You may also reach us on our official Instagram account @pursefaves. When contacting us, kindly include the purse details so we can assist you more efficiently. Additional photos or videos may also be provided upon request.

We are always happy to assist and ensure you feel confident about your purchase. ❣

All bags offered by Purse Faves are Final Sale. Our inventory is carefully sourced from reputable shops worldwide and undergoes a thorough inspection and authentication process before being listed. Because each piece is thoughtfully curated and often limited in availability, this policy allows every client a fair opportunity to purchase their desired item.

We understand the excitement that comes with purchasing a purse, especially during a new drop. For this reason, we kindly ask that you are fully confident in your purchase before completing checkout, as cancellations, returns, and exchanges are not accepted once an order has been placed.

To help you make an informed decision, we provide accurate descriptions and clear, detailed photos for every item on our listing. Any noticeable wear or imperfections are disclosed in the product caption and shown in the images.

If you have questions about an item before purchasing, or concerns after receiving your order, please contact us through the Contact Us page on our website or via our official Instagram account @pursefaves within 5 days of delivery, and we will be happy to assist.

By completing an order with Purse Faves, you acknowledge and agree to this final sale, return, exchange, and cancellation policy.

We truly appreciate your understanding and thank you for choosing to shop your fave purses with us. ♡ ̆̈

We are based in Cebu, Philippines and currently operate fully online through our official website, as well as our social media pages on Instagram, Facebook, and TikTok (@pursefaves).

Yes, we ship both domestically and internationally.

For domestic shipments within the Philippines, we ship through LBC and JRS Express.

For international orders, we ship exclusively through DHL Express Worldwide to ensure fast and reliable delivery.

Our store currency is in PHP (Philippine Peso) to allow easy navigation for our domestic clients. For international clients, a USD conversion (based on Google exchange rates) is indicated in each product description for reference.

Accepted Payment Methods

For International Clients

• PayPal Express Checkout
  Accepts major credit and debit cards such as Visa, Mastercard, American Express, and Discover
  Allows secure checkout without directly sharing card details
  Automatically handles currency conversion (conversion fees may apply depending on PayPal rates)
  

For Domestic Clients (Philippines)

• Bank transfers and e-payment options
  Includes online bank transfers, debit payments, and GCash
  

(We are currently working on adding direct credit card payments for a more seamless checkout experience.)

Order Processing for Non-PayPal Payments

For payment methods other than PayPal, once you select your preferred option, we will reach out within 24 hours to confirm your order and send your invoice with payment instructions.

Yes. We offer a 1-month layaway plan for selected items.

Eligibility

• Available for items priced at ₱15,000 PHP or $250 USD and above
• Item must have no prior reservations at the time of listing or release
• Approval is required, as we prioritize buyers who can pay within 24 hours or via Express Checkout
• If your item is available, you may proceed with checkout
  

Payment Plan Terms

• 30% down payment to secure or reserve the item
• 70% remaining balance + shipping fee must be paid within 30 calendar days
  

Important Notes

• No layaway extensions
• Down payment is non-refundable and non-transferable to other items
• Failure to complete payment within 30 calendar days will result in forfeiture of the down payment, and the item will be returned to store inventory
  

Shipping

• Orders are shipped within 1–3 business days after full payment
  

For questions, please contact us through our Contact Us page or message us on Instagram @pursefaves.

Yes. We welcome sourcing requests from our community.

While we do not source items exclusively for individual clients or guarantee that a specific item will be secured, your requests help guide what we look for in our future collections. We regularly share these preferences with our global network of vendors and may source these pieces if they become available and meet our standards.

If there is a style or item you would love to see, feel free to send us a sourcing request through our Contact Us Page or our Instagram account, @pursefaves.

Please include the following details in your message:

• Name of the item (much better w/ photo)
• Target date of purchase
• Budget for the item

Once we receive your request, we will review it and let you know if sourcing may be possible within your conditions.

No, we do not accept consignment. Our focus is on personally sourcing and curating each piece in our collection.

As a small, independent business, we prioritize maintaining our strict authentication standards, which makes it challenging for us to accommodate consignment at this time.

In some cases, we may assist past clients or personal acquaintances by sharing their items through our Instagram Stories to help them connect with potential buyers. These are not listed as part of our inventory.

All items featured on our page and website are on hand and available, and are sourced with intention. Each piece is something we genuinely love and would be happy to keep if it remains unsold.

We source exclusively from trusted marketplaces and established vendors, primarily from reputable auction houses and vintage shops in Japan and Korea, where items undergo meticulous authentication. All items are guaranteed to be 100% authentic / money back.